Technical Support
Verasoft Remote Access

Let a Verasoft specialist help you on your computer

Your download starts automatically. Open the file, click Yes, and read the session code to your technician. You stay in control and can end the session at any time.

Download Verasoft Remote Access
Starting your download...
This tool runs on Windows computers. If you are on a Mac, tablet or phone, please call your Verasoft support contact or email help@verasoft.com.

Three steps to get help

  1. Open the download

    Open VerasoftRemoteAccess.exe from your browser's downloads list or your Downloads folder.

  2. Click Yes

    Windows asks if the app may make changes. Click Yes so your technician can help with programs that need administrator rights.

  3. Read your code to us

    The Verasoft window shows a six-digit session code. Read it to your technician and keep the window open.

Safe and in your control

Only Verasoft support staff can connect, and only while the Verasoft window is open. A notice shows on your screen whenever we are connected.

Click End session or close the window to stop. The app removes itself and leaves nothing behind on your computer.

Need a hand?

If the download did not start, click the gold button above.

Questions? Email help@verasoft.com or call your Verasoft support contact.